89db FAQ —
All Your Questions Answered

only one. Only one 89db account is allowed per mobile number. Attempting to create multiple accounts may result in all accounts being suspended and balances forfeited.

on the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Once verified, you can set a new password. The entire process takes under 2 minutes.

NID is not required for standard registration. However, for large withdrawals, a photo of your NID may be requested as part of KYC verification — this is done to ensure the security of your account.

89db via live chat or email (support@89db.click) to get in touch. Accounts are usually suspended temporarily due to security checks or terms violations. The support team will resolve the matter quickly.

Yes, but identity verification is required. Contact live chat with your old and new numbers. For security, OTP verification will be required on both numbers.

The minimum age to register and play on 89db is 18 years। Accounts for minors are strictly prohibited. Providing a false date of birth during registration will result in immediate account termination.

On 89db bKash, Nagad, Rocket, Bank Transfer and credit/debit cards are also accepted for deposits. Mobile banking is the fastest option — funds typically appear in your account within 5 minutes.

Minimum ৳100 can be deposited. This has been intentionally kept low to make 89db accessible to all members across Bangladesh. There is no maximum deposit limit.

Mobile banking deposits (bKash/Nagad/Rocket) typically Within 5 minutes credited to your account. Bank transfers may take 15–30 minutes. If it takes longer than 30 minutes, contact live chat with your transaction ID.

First, check your internet connection. Then update your mobile banking app. Take a screenshot of the failed transaction and send it to live chat — our team will resolve the issue promptly.

No, 89db charges no deposit No processing charges. However, your mobile banking operator may charge their own transaction fees — this is outside 89db's control.

89db currently supports Bangladeshi payment methods (bKash, Nagad, Rocket, and bank transfers). Crypto payments are under consideration — for updates, Promotions page See.

On your first deposit after registration automatically receive a 200% Welcome Bonus credited to your account — no promo code needed. For example, a ৳1,000 deposit gets you a ৳2,000 bonus.

89db typically Within 30 minutes withdrawals are processed. During peak hours, this may take up to 2–3 hours. Processing may be slightly slower between midnight and 6 AM.

Minimum Withdrawal Amount ৳500. Before requesting a withdrawal, make sure your bonus wagering requirement has been fully met.

89db charges no withdrawal no fees. The full amount is sent directly to your mobile banking account. However, your mobile banking operator's own receiving charges may apply.

If your withdrawal has been pending for more than 3 hours, contact live chat and provide your withdrawal request number. Our team will process it on a priority basis.

No. For security reasons, withdrawals are only available to to the mobile banking account linked to your registered mobile number withdrawals are supported. If you wish to send funds to a different number, verification will be required beforehand.

Common reasons for withdrawal rejection include: unmet bonus wagering requirements, incomplete KYC verification, suspicious account activity, or failing to meet the minimum withdrawal amount. Contact support for more details.

On your first deposit after registration Automatically bonus is credited automatically — no separate code required. Deposit ৳500 and receive a ৳1,000 bonus, giving you ৳1,500 to play with right away.

A wagering requirement means you must place bets a specified number of times before withdrawing your bonus funds. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to wager a total of ৳10,000 before you can withdraw.

Log in to see your daily cashback offer on the dashboard. Cashback is typically 5–10% of your net losses from the previous day. For more details, on the Promotions page available.

Refer a friend — when they register and make their first deposit, both you and your friend will receive Special Referral Bonus Get. You'll find your referral code in your dashboard.

You earn loyalty points on every bet you place. Accumulated points can be redeemed for cashback, free spins, bonuses, or special rewards. For point details, visit the on the Rewards page available.

The welcome bonus validity period is typically 30 days. Daily bonuses are valid for 24 hours. If the wagering requirement is not met before expiry, the bonus will lapse. The validity period for each bonus is stated in the respective offer's terms and conditions.

Free spins are generally awarded for specific slot games. The eligible games are listed in the bonus details. For the latest free spin offers, visit the Promotions page See.

On 89db Slots, Live Casino (Roulette, Baccarat, Blackjack), Sports Betting (cricket, football, tennis), Jackpot Games, Fishing Games and much more — with over 1,000+ games available in total.

Log in and Sports Events Go to the section and find an ongoing match under Cricket. Review the odds, select your bet, enter the amount, and confirm. Live scores and betting are displayed simultaneously.

on the Jackpot page Visit to view active jackpots. Placing a qualifying bet automatically enters you into the jackpot pool. Anyone can win a major jackpot at any time.

Refresh the page and clear your browser cache. If the issue persists, take a screenshot and report it via live chat. Your balance remains safe if your connection drops mid-game.

Bet sizes vary by game. Slots typically start from From ৳1 starts from. ৳10 minimum for Live Casino. ৳20 minimum for Sports Betting. Game-specific details are available within each game.

Yes, for selected slots games, Demo Mode available. Once logged in, if you see a "Demo" button next to a game, you can practice for free. Please note that winnings from demo mode cannot be withdrawn.

89db 256-bit SSL Encryption is used. Your password is stored with bcrypt hashing, all financial transactions are fully encrypted, and your personal information is never shared with third parties.

Change your password immediately and notify us via live chat. Our security team will lock your account and launch an investigation right away. You will also be logged out from all devices.

No, never. 89db will never ask for your password or full card number via email, SMS, or live chat. If you receive such a message, it is a scam — report it to our support team immediately.

Yes. 89db has mobile OTP-based two-factor authentication in place. A login from a suspicious or unrecognized device will automatically trigger an OTP verification. You can enable this permanently from your account settings.

Completely safe. 89db never sells or shares your personal information with third parties. For more details, see our Privacy Policy Read more.

89db's SSL encryption keeps your connection secure even on public networks. That said, we recommend avoiding public Wi-Fi when logging in. Use mobile data whenever possible, and always log out after your session.

The 89db app is available on our Download Page available for free. Download the APK file directly. If it's not listed on the Google Play Store or App Store, download it straight from the website.

from your phone's settings "Unknown Sources" or enable "Install from Unknown Sources," then try installing the APK again. On Android 8 and above, you'll find this option under Settings > Special App Access > Install Unknown Apps.

Log in to the app normally first. Then enable "Biometric Login" from your profile settings. From that point on, you can log in using your fingerprint.

You'll get an automatic notification whenever a new update is available when you open the app. Alternatively, Download Page Download and install the latest APK from — your existing data will be preserved.

The 89db app is currently Androidis available for . iOS users can access it directly via Safari or Chrome browser m.89db.click for the full mobile experience. iOS app coming soon.

Live Chat: Chat button at the bottom right of the website. Email: support@89db.click। Telegram: message our support team directly. Bangla assistance is available across all channels.

Yes, 89db 7 days a week, 24 hours a day support available. Average live chat response time is 3 minutes. Emails are typically answered within 2 hours.

You can start by requesting a supervisor via live chat. If the issue still isn't resolved, support@89db.clickto send a detailed email. All complaints are addressed within 48 hours.

Absolutely. All 89db support agents in Bangla support is available. You're also welcome to reach out in English. Feel free to explain your issue in Bangla — we're here to help you comfortably.

Jump into Live Chat — ask us anything in Bangla. Our team is available around the clock. You can also About Us and Terms & Conditions for more details.

89db believes in responsible gaming. If you feel you need help getting your gaming under control, On the Responsible Gaming page You'll find self-limit, cooling-off, and exclusion tools there. Contact support — assistance is provided in complete confidence.