Data Protection Policy

89db Privacy Policy —
Every piece of your information is a trust held by us

Whether you're registering, playing, or getting in touch with us on 89db — protecting your personal information is our top priority at every step. This Privacy Policy explains everything clearly and in plain language.

Last Updated: January 2026
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Your Data Is Never Sold
Your Rights Are Protected
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How Does 89db Protect Your Privacy?

We safeguard your data on three levels: technology, policy, and human accountability.

High-Grade Encryption

89db uses 256-bit SSL/TLS encryption. Your password, transactions, and personal information are secured in a way that makes it impossible for any third party to access.

Your Data Is Never Sold

89db will never sell your personal data to any third party under any circumstances. Sharing data with advertisers or for commercial purposes is strictly against our policy.

Your Rights, Fully Protected

You may view, correct, or request deletion of your data at any time. 89db always honours these requests.

Secure Server Infrastructure

89db's servers are hosted in internationally certified data centres with 24/7 physical and digital security. Regular backups and anti-intrusion systems are also in place.

Data Minimisation Policy

89db collects only the data that is strictly necessary. Requesting unnecessary or excessive information goes against our policy. Less data means less risk — that is our philosophy.

Immediate Breach Notification

In the event of a data breach, 89db will notify affected members within 72 hours and take prompt action. Transparency is our core commitment.

1

Introduction & Scope

By using the 89db website or mobile app, you agree to the terms of this Privacy Policy. This policy applies to all 89db services — including registration, Games, Sports Betting, payments, live chat, and any other form of communication.

89db believes that every user's privacy is a fundamental right. We collect only the information necessary to provide our services, keep it secured to the highest standard, and never use it for unnecessary purposes. This policy is written in Bengali so that every Bangladeshi user can understand it with ease.

Please Note: 89db's Privacy Policy may be updated at any time. You will be notified of any changes via email or SMS.

2

What Types of Information Do We Collect?

89db collects only the information necessary to deliver its services. Below is a breakdown of the types of data we collect:

Identity information (collected at registration)

  • Full name (as per National ID)
  • Date of birth (for age verification — to confirm 18+)
  • Mobile number (for OTP verification and support)
  • Email address (for account security and notifications)

Financial Information

  • bKash/Nagad/Rocket number (for payment purposes)
  • Transaction history (for account security)
  • KYC documents (for identity verification, where applicable)

Technical Information (collected automatically)

Data Type Reason for Collection Retention Period
IP Address Security & Fraud Prevention 90 days
Device Information Detecting multiple accounts 1 Year
Browser Type Service Improvement 6 months
Login Time & Location Account Security 6 months
Gaming History Bonus & Reward Calculations 5 Years
3

How is your information used?

89db uses your information only for specific, legitimate purposes. All purposes are clearly outlined below:

  • Account Management: For registration, login, password reset, and profile updates.
  • Payment Processing: To process deposits and send your winnings.
  • KYC Verification: To verify your age and identity.
  • Fraud Prevention: To detect multiple accounts, bots, or fraudulent behaviour.
  • Customer Support: To resolve your issues quickly and effectively.
  • Bonuses & Promotions: To create offers that are relevant to you.
  • Responsible Gaming: To detect unusual betting patterns and provide assistance.
  • Service Improvement: For analytics to continuously improve your platform experience.

Important: 89db never sells your data to advertisers or uses it for advertising purposes.

4

Data Retention & Security Practices

Technical Security

89db uses industry-standard technology to protect your data. All data transmissions are secured with 256-bit SSL/TLS encryption, and stored data is protected using AES-256 encryption.

Administrative Safeguards

Only authorised staff may access limited data for specific tasks. Every access is logged and regularly audited. All staff sign a confidentiality agreement to protect your privacy.

Data Retention Period

  • Active account data: retained for the duration of the account.
  • Closed account data: 5 years after closure (for legal compliance).
  • Transaction records: 7 years (financial regulatory requirement).
  • Customer support chat: 2 years.

The 89db security team monitors servers 24/7. Any suspicious activity is blocked immediately.

5

Data Sharing Policy

89db does not share your data with any third party for commercial purposes. However, there are a few limited circumstances where sharing may be necessary:

  • Payment Processors: bKash, Nagad, Rocket — solely for processing transactions.
  • Identity Verification Services: To complete the KYC process (only the information required).
  • Legal Requirements: Upon receipt of a valid order from a court or government authority.
  • Fraud Prevention: To prevent fraudulent activity detected across other platforms.
  • Your data is never shared with advertisers or marketing companies.
  • No information is shared with political parties or organisations.
  • Your data is never sold to any other gaming platform.

All third-party service providers that 89db works with are required to uphold the same privacy standards.

6

Cookie Policy

89db uses cookies on its website. Cookies are small data files stored in your browser that help improve the quality of our service.

Manage Cookie Settings

You can also manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the website.

7

Your Data Rights

Every 89db member has the following rights over their personal data. Contact our support team to exercise any of these rights.

Right to Access Your Data

You may request to view the information 89db holds about you at any time. It will be provided within 30 days of your request.

Right to Rectification

If any of your information is incorrect, you may request a correction. Our support team will update it once valid proof is provided.

Right to Erasure

If you close your account, you may request the deletion of your personal data. Your data will be removed except where legal obligations apply (such as transaction records).

Right to Object to Processing

You may object to your information being used for specific purposes — for example, you can opt out of marketing communications.

Right to Data Portability

You may request an export of your data in a standard format (CSV or PDF).

8

Contact, Complaints & Policy Updates

Privacy Complaints

For any privacy-related questions, complaints, or requests, please reach out to 89db's dedicated Privacy Team. We typically respond within 7 business days.

Privacy Email: privacy@89db.click

Policy Changes

Whenever 89db updates this Privacy Policy, the "Last Updated" date at the top of the page will change. For significant changes, members will be notified in advance by email or SMS. Continued use of 89db after any changes constitutes acceptance of the revised policy.

For the latest information, visit our Terms & Conditions and Responsible Gaming Also read this page.

Privacy Policy Summary

Collect only what's necessary
Your Data Is Never Sold
256-Bit SSL Encryption
Right to Erasure
24/7 Security Monitoring
Transparent Policy — In Plain Language

Related Policy Pages

Your data is safe — join 89db today with complete peace of mind

Over 500,000 members trust 89db. Get started today in a completely secure environment.

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Your Rights
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